Reporting Adverse Events in your Country
United Kingdom
Medicine Regulator:
VMD Online Adverse Reaction Reporting: https://www.gov.uk/report-veterinary-medicine-problem/animal-reacts-medicine
VMD Adverse Event Reporting Form download: https://www.vmd.defra.gov.uk/word/animal.doc
Email: adverse.events@vmd.gov.uk
Phone: 01932 336911
Zoetis UK https://www2.zoetis.co.uk/contact-us/
Email: customersupportuk@zoetis.com
Phone: 0345 300 8034
European Union
Medicine Regulator:
HMA National Contacts list drop-down: https://www.hma.eu/veterinary-medicines/national-contacts.html
Zoetis' Choose Your Region tool: https://www.zoetis.com/customer-care
Australia
Medicine Regulator:
APVMA Adverse Experience Reporting Program: https://www.apvma.gov.au/regulation/adverse-experience-reporting-program
APVMA Adverse Experience Reporting Form:https://portal.apvma.gov.au/aerpexternal/welcome.htm
Email: enquiries@apvma.gov.au
Phone: 61 2 6770 2300
Zoetis Australia: https://www2.zoetis.com.au/contact-us
Email: productsupport.au@zoetis.com
Phone: 1800 814 883
New Zealand
Medicine Regulator:
NZ Adverse Event Reporting Programme: https://www.mpi.govt.nz/dmsdocument/20294-Adverse-Event-Reporting-Programme-for-Veterinary-Medicines
NZ Adverse Event Report Form download: https://www.mpi.govt.nz/dmsdocument/2842-acvm-25-adverse-event-report-veterinary-medicines
Email: ACVM-AdverseEvents@mpi.govt.nz
Phone: 04 894 2550
Zoetis New Zealand: https://www2.zoetis.co.nz/contact-us
Email: nzcontactus@zoetis.com
Phone: 0800 ZOETIS (963 847)
Canada
Medicine Regulator:
Heath Canada Online Adverse Reaction Reporting: https://www.canada.ca/en/health-canada/services/drugs-health-products/veterinary-drugs/adverse-drug-reactions-adrs.html
Health Canada Adverse Event Reporting Form: https://www.canada.ca/content/dam/hc-sc/migration/hc-sc/dhp-mps/alt_formats/hpfb-dgpsa/pdf/vet/adverse-drug-reactions-adrs-form-eng.pdf
Email: pv-vet@hc-sc.gc.ca
Phone: 1-877-838-7322
Zoetis Canada: https://www2.zoetis.ca/contact-us/
Zoetis Canada Online Adverse Event Form: https://www.tfaforms.com/4833498
Email: productsupport@zoetis.com
Phone: 800-461-0917
United States
Medicine Regulator:
US FDA CVM—How to Report: https://www.fda.gov/animal-veterinary/report-problem/how-report-animal-drug-and-device-side-effects-and-product-problems
FDA Form 1932a—Veterinary Adverse Drug Reaction, Lack of Effectiveness, Product Defect Report Form download: https://www.fda.gov/media/125072/download?attachment
complete as much of this form as possible, save, and send to CVM1932a@fda.hhs.gov
Email: AskCVM@fda.hhs.gov
Phone: 1-888-FDA-VETS (1-888-332-8387)
Zoetis US: https://www.zoetisus.com/product-support/vmips/
Zoetis US VMIPS Online Report: https://www.zoetisus.com/product-support/vmips/contact-vmips
Email: supportUS@zoetis.com
Phone: 1-888-963-8471 Option 2
Other
Zoetis (Scroll down to) Choose Your Region tool: https://www.zoetis.com/customer-care